Bad service doesn’t deter customers, research finds
Customers who get bad service actually may be more likely to return to a business — if the customer expected poor service in the first place, a UW-Madison researcher has found.
Customers who get bad service actually may be more likely to return to a business — if the customer expected poor service in the first place, a UW-Madison researcher has found.
Two UW-Madison professors and a former mayor of Milwaukee have been named fellows of the Wisconsin Academy of Sciences, Arts and Letters.
Some 800 boxes of surplus books, journals and other scholarly materials are on their way to Mexico thanks to the continuing efforts of botany professor emeritus Hugh Iltis and others on campus.
Researchers from around the world, members of the Association of Genocide Scholars, will gather at UW-Madison June 13-15 to exchange insights into genocide and develop strategies to combat it at their third annual conference.
A team of engineering students logged another national victory this summer in the Future Car Challenge.
A memorial service is scheduled Sunday, June 20, for Bruno Balke, 92, an emeritus professor of kinesiology and physiology who was considered a founding father of sports medicine.
Joanne Cantor, an expert on the effects of violent and frightening media images on children, plans to participate June 16 at a national news conference advocating the V-chip blocking device as a way for parents to control what their children watch on television.
Ann Groves Lloyd, currently the senior director of campus outreach for the Wisconsin Alumni Association, has been hired for Career Advising and Planning Services at UW-Madison, marking the first step in a major expansion of the program.
Part of the support system for the fourth floor of an eventual eight-story new UW-Madison Rennebohm Pharmacy Building collapsed around 8:15 a.m. Wednesday. Ten employees from Kraemer Brothers construction were injured and taken to UW Hospital.
Advancements in the technologies of remote sensing and geographic information systems will give us powerful new tools to do everything from mapping Wisconsin’s wetlands to tracking down abandoned hazardous waste dumps and guiding land use planning.
Growing complete organs in the laboratory, a longstanding dream of biomedical science, is one key step closer to reality as a team of Wisconsin scientists report the discovery of a genetic mechanism that gives organs their shape.
The public will get a chance to quiz scientists about the 10-year-old decline of yellow perch in Lake Michigan at a special daylong conference to be held Saturday, June 12, in Racine.
Echinacea has become a popular herbal supplement, and reports of high profits have some tobacco growers thinking about switching to Echinacea production. That could be a very risky switch, according to university researchers.
For four days this month, nearly a thousand scientists will make UW-Madison the world center of evolutionary biology.
Whether you’re new to Madison, seeking vegetarian recipes or looking for produce that’s in season, there’s a web site made for you. Just type http://www.madfarmmkt.org/ and you’ll find all you need to know about the Dane County Farmers’ Market.
Judith Deutsch Kornblatt, an expert on Russian religious philosophy and 19th and 20th century Russian literature, has been named associate dean for the humanities in the Graduate School.
Researchers are discovering that nicotine withdrawal symptoms can behave more like characters in a bad horror flick: Just when you think you’ve killed them, they’re back with a vengeance.
Seventy-five photographs by 45 artists from across the country will be displayed at the Memorial Union June 5-July 11 in the Midwest Photography Invitational touring exhibit.
Due to some anthropological sleuthing on campus, the Oneida Nation near Green Bay, Wis., now holds copies of 167 long-lost notebooks filled with descriptions of Oneida life during the first half of this century.
The Wisconsin Cartographers’ Guild’s “Wisconsin’s Past and Present: A Historical Atlas,” is now available in its second printing. The 9″ x 12″ atlas contains more than 120 pages of maps, text, and visual aids on state history.